What is your Shipping and Handling Policy?
Ireland and the Islands
International outside EU
When can I expect my order?
- We aim to Ship all orders within 24 hours of receipt and payment of your order. However, please allow up to a maximum of 10 days. Sometimes the allure of the sun, sand and surf proves too much for the MYO packing team and we have to round them up to come back to HQ and fulfill our orders. Don’t worry, they’re well trained and won’t get any sand – or suncream! – on your new MYOs.
- Handling and custom fees may be applicable to parcels sent outside of the E.U. Any duties payable are the sole responsibility of the customer and may need to be paid on delivery. Sorry about that. Can’t be helped.
Soon! When trying to estimate when a package will be delivered, you should consider the following:
- Credit card approval must be received prior to processing your order.
- Shipping only occurs on business days – Monday through Friday excluding holidays.
- There are certain holidays that carriers do not pickup or deliver.
- If you have requested your initials to be embroidered within your order, please allow for an additional 4 days for your order to be shipped.
MYO aspire to obtain customer satisfaction THIS IS REALLY CLUNKY. We really want you to be satisfied with your purchases and the service we offer. We will refund the entire cost of the Product(s) purchased on the site that are returned by the Customer. The Product(s) must not be worn, used or damaged. The Product(s) when returned must come with the applicable invoice that comes with your order. The Customer must provide the MYO customer service team with written confirmation of the desire to return the Product(s). Please send an email to email@example.com and list the following details: Product(s) name, Size, your name and the Unique Confirmation I.D. Please feel free to offer any other feedback that may help us to improve our customer service. The address to send any returned Product(s) is:-
MYO TRADING LIMITED
25 Calonne Road,
The refunds will be delivered to the same structure as used for the initial payment. The Product(s) may be returned within maximum 14 (fourteen) days from delivery. MYO reserves the right to refuse the return of any Product(s) that do not adhere to the above instructions. All the delivery expenses incurred for the return are the responsibility of the Customer. MYO will without delay refund the Customer within 30 (thirty) days from the written request to return the Product(s) and receipt of the returned good(s).
MYO would recommend a courier to return the Product(s) so that the package can be tracked. MYO will not be held responsible for the compensation of lost, stolen or damaged Product(s). Better safe than sorry, we say.
If you have any questions regarding returning a Product(s), please contact customer service: firstname.lastname@example.org
MYO will exchange any item purchased on the site to grant credit in the amount of the original purchased product. The original Product(s) must not be worn, used or damaged. The Product(s) when returned must come with the applicable invoice that comes with your order. The Customer must provide the MYO customer service team with written confirmation of the desire to exchange the Product(s). Please send an Email to email@example.com and list the following details: Product(s) name, Size, your name, Product(s) that you wish to receive in exchange, the address for delivery and the Unique Confirmation I.D. Please feel free to offer any other feedback that may help us to improve our customer service. The address to send any returned Product(s) is:-
MYO TRADING LIMITED
25 Calonne Road,
The Product(s) may be exchanged within maximum 14 (fourteen) days of delivery. MYO reserves the right to refuse the exchange of any Product(s) that do not adhere to the above instructions. All the delivery expenses incurred for the return are the responsibility of the Customer.
MYO will without delay exchange Product(s) within 1 (one) day from the written request to exchange the Product(s) and receipt of the returned good(s). MYO will post your exchanged Product(s) free of charge. (It’s the least we can do). MYO will incur this cost only for the first exchange for the applicable invoice. If the customer wishes to exchange their Product(s) more than once, the Customer will be charged for the postage of the exchanged Product(s).
MYO would recommend a courier to return the Product(s) so that the package can be tracked. MYO will not be held responsible for the compensation of lost, stolen or damaged Product(s).
If you have any questions regarding exchanging a Products), please contact customer service: firstname.lastname@example.org
Welcome to myoswimwear.com. MYO TRADING LIMITED has provided the Terms and Conditions which dictates the use of this website for you. By using the Web Site, you unreservedly consent to the Terms and Conditions provided, which can be adapted by MYO TRADING LIMITED in its sole judgement, at any time and without notice.
INTELLECTUAL PROPERTY RIGHTS
This Web Site as well as the MYO TRADING LIMITED trademark are owned and registered by MYO TRADING LIMITED, a U.K. private limited company, based primarily in London. All other trademarks/logos whether registered or not, displayed on the Web Site, are also owned by MYO TRADING LIMITED. Any trademarks displayed on the website may not be used in association with any product or service other than those owned by MYO TRADING LIMITED, or in any manner that may lead to confusion amongst users or cause damage to MYO TRADING LIMITED. You are in agreeance that any content including but not limited to text, information, data, images, logos, trademarks, photographs, website software and multimedia is exclusively owned by or licensed to MYO TRADING LIMITED and is protected by United Kingdom and international copyright and database right laws.
Licence for website access
You must not use the website if it causes or may cause interruption, damage or disrepair.
MYO TRADING LIMITED permits you a limited licence to enter and make use of this website, but not to download or modify it in any way, except with express written consent of myoswimwear.com. This licence does not allow but is not limited to any resale or commercial use of this website or its contents; use for fraudulent or illegal activity; use that intends to offend, abuse, threaten, solicit or intimidate others; framing to capture any trademark, logo or other belongings (images, text, page layout, or form) of MYO TRADING LIMITED without express written consent; meta tags or any alternative ‘concealed text’ utilising MYO TRADING LIMITED names or trademarks without express written consent; collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; or any use of data gathering and withdrawal tools. This website may not be re-produced, copied, replaced, sold, resold, visited, or exploited in any way or any extent, without express written consent of MYO TRADING LIMITED. Any non-consented activities will result in the immediate termination of permission/license to use this website.
You are given a partial, retractable, and non-exclusive license to make a hyperlink to the opening page of MYO TRADING LIMITED. It may not represent MYO TRADING LIMITED, or its products/services in an untrue, misleading, derogatory, or offensive matter.
MYO TRADING LIMITED show great consideration for the intellectual property of others. If you feel that your work has been reproduced in a way that represents copyright infringement, please contact us.
Access to myoswimwear.com
We will do our best to guarantee that the website accessibility will remain undisturbed and that broadcasts will be of good service. However, due to the character of the Internet/computer hardware, this cannot be guaranteed completely. Also, full website access may temporarily be suspended for as short a period as possible due to repair/modification.
When you place an order to purchase a product from MYO TRADING LIMITED, we will send you an email confirming receipt of your order and including the details of your order. Your order symbolizes an offer to us to purchase a product. This is accepted by us when we send out that product to you and is confirmed by an email we send to you confirming that we have sent it out (the ‘Shipping Confirmation E-mail’). That acceptance will be concluded at the time we send the Shipping Confirmation Email to you. Any products on the same order which we have not been confirmed in a Shipping Confirmation Email to have been, sent out do not form part of that contract. You are seeking to enter into a contract with MYO TRADING LIMITED when you place an order.
Please review our Returns Policy.
Pricing and availability
availability and price information for products sold by MYO TRADING LIMITED are on the website. If we make an error regarding either piece of data, we will inform you by E-Mail. We are sorry if we ever cause you any inconvenience, but despite our best efforts, this may happen. We guarantee that we will do our upmost to rectify the situation quickly.
When purchasing goods from MYO TRADING LIMITED for delivery overseas the receiver is responsible for import duties and taxes, which are charged when the container arrives in the arranged destination. Any import duties and tax charges must be paid by the recipient, we have no ruling over these costs and are unable to predict/specify what they are when the customer is purchasing the goods. Customs law/costs vary from country to country, so accurate information must be obtained from the local customs office. Also, remember that when purchasing from MYO TRADING LIMITED, the recipient is regarded as the importer of record and must observe the laws and regulations of the destination country. Your privacy is valuable to us and so we are keen to remind you that our international customers may have their packages subjected to opening and examination by customs authorities.
MYO TRADING LIMITED only sell products to adults. If you are under 18, you must involve a parent or guardian when ordering from MYO TRADING LIMITED.
When visiting the website or sending an E-Mail to us, you are speaking electronically. We speak with you by email or by updating the website. By doing this, you contractually consent to get communication from us electronically and you consent that any agreements, notices, disclosures and other exchanges that we supply electronically are legally satisfactory in such form of writing. This condition does not affect your statutory rights.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these terms and conditions if the problem occurs from a reason out of our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we do not proceed in taking action, we are still able to do so in another situation where you fail to comply with the terms and conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.
Your statutory rights are not affected by these terms and conditions
MYO TRADING LIMITED
VAT Reg. No. 140970618